System Restore

I have talked about this many times before, but last week it happened to one of my customers again. His computer would not boot up after a restart and it kept going to the repair options. He Googled where to go from there and tried to fix this himself.

One of the options is System Restore. Your computer has the capability to periodically create restore points so that if there is a problem and the computer fails to start you can restore to a point in the past where it was still working.

When my customer tried this option, the computer said that System Restore was not turned on. The default used to be that it was automatically turned on and you had to go in and turn it off if you didn’t want it. That is not how it is now. If you want to have this safety feature ready for you it has to be turned on. If my customer had been aware of this, it would have saved him a lot of time and money. After he tried all of the Google ideas, he called me, and I had to reinstall Windows to get his computer working again.

If you want to make sure this is turned on on your computer, it is pretty easy to do. If you have the search bar next to the start button –

 A close up of a sign

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You can type “system restore” and it will give you the option to create a restore point. Click on that and it will tell you if System Restore is turned on or off. You only need it for your main drive, not any others since they don’t have the operating system on them.

This one simple thing can help make sure your computer keeps working. If you need help with this, I can walk you through it. Here is a video that explains this and another big issue that can make you lose access to your computer:


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